24×7 support when you need it most!

Events just don’t happen during office hours, so we are available out-of-hours, as well as weekends and public holidays

Our stats

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60 seconds

Average response time

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One hour

Average time to resolution of issues

System Uptime
99.9%

System uptime

Resources

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Help centre

Overviews, step-by-step tutorials, and FAQs.

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In-app live chat

Message our support team in real time. Available 9am - 7pm AEST Monday to Friday.

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Ticketed support

Urgent assistance with ticketing. Special weekend and after-hours support available 24/7/365.

Let us help you

Please let us know how we can help you today?

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Event Chain centralises premium inventory, hospitality and stakeholder management so you can deliver seamless, memorable experiences at every event.